Shipping & Delivery Policy
Last updated: August 13, 2026
Free Shipping
WarmoHome provides free standard shipping on all orders to destinations available at checkout. No minimum purchase amount is required.
Processing Time
Orders are processed within 1–4 business days after payment is confirmed.
Business days are Monday through Friday, excluding public holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time
Estimated transit time is 6–15 business days after dispatch.
Estimated total delivery time, including processing and transit, is 7–19 business days.
Delivery times are estimates and may be affected by customs inspections, severe weather, public holidays, carrier delays, or other circumstances beyond our control.
Fulfillment Locations
Depending on product availability and the delivery destination, orders may be shipped from fulfillment locations or through logistics partners in the United States, Canada, Hong Kong, or Mainland China.
Items from the same order may be shipped separately and arrive on different dates. No additional shipping fee will be charged for separate shipments.
Taxes and Import Duties
Free standard shipping is available to all U.S. destinations shown at checkout.
Where applicable, sales tax or other applicable taxes will be calculated based on the delivery destination and clearly displayed at checkout before payment.
Orders shipped to the United States are delivered on a Delivered Duty Paid (DDP) basis. Applicable import duties are prepaid by WarmoHome, and customers will not be charged additional import duties upon delivery.
Tracking
Tracking information is provided after dispatch.
For international shipments, the first visible tracking update may take 1–7 business days. Local carrier tracking may become available after the package reaches the destination country.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery period, or tracking has not updated for an extended time, please contact our customer support team.If the carrier confirms that the package has been lost, WarmoHome will offer a replacement or a refund to the original payment method. The available resolution will be confirmed with the customer after the carrier investigation is completed
Shipping Information
Customers are responsible for providing a complete and accurate delivery address and telephone number.
We currently do not support delivery to P.O. Box addresses. WarmoHome is not responsible for delays or additional costs caused by incorrect or incomplete information provided by the customer.
Contact Us
For questions about shipping, tracking, or an existing order, please contact us:
Email: support@warmohome.com
phone: +1 719-354-0693
Online Chat: Available through the live chat service on our website
Please include your order number and the email address used to place the order so that we can assist you efficiently.