Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to WarmoHome. The terms “we”, “us” and “our” refer to WarmoHome INC. WarmoHome INC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.
WarmoHome is powered by Shopify, which enables us to provide our online store and related services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, interact with, or purchase from our website.
Please read these Terms of Service carefully. By visiting, interacting with, or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website.
SECTION 1 - ACCESS AND ACCOUNT
By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this website.
To use certain services, including placing an order, you may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and contact details. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, product colors, finishes, dimensions, and appearance may vary slightly due to screen settings, lighting, photography, manufacturing batches, or installation environments.
Product descriptions, prices, availability, and specifications may change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered.
We do not guarantee that the appearance or quality of any product purchased will exactly match the images displayed on our website.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. WarmoHome INC reserves the right to accept or decline any order for any reason at our discretion.
Your order is not accepted until we confirm acceptance and process your payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or shipped.
If we need to cancel, change, or decline an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
Purchases are subject to return or exchange only in accordance with our Return and Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed.
Unless otherwise stated, prices may not include taxes, shipping, customs duties, import fees, or other charges that may apply based on your location. Any applicable charges will be displayed at checkout or may be collected by local authorities or carriers when required.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our website. You agree to promptly update your account and payment information so that we can complete your transactions and contact you when needed.
You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, force majeure events, or other circumstances outside our control.
Customers are responsible for ensuring that the shipping address provided is complete and accurate. We are not responsible for lost or delayed packages caused by incorrect or incomplete shipping information.
Shipping times, delivery methods, and costs are described in our Shipping and Delivery Policy and may vary depending on destination, product availability, and order details.
SECTION 6 - RETURNS AND REFUNDS
Returns and refunds are handled according to our Return and Refund Policy.
Customers must review and follow our return instructions before sending any product back. Products returned without authorization may not be accepted.
Refunds, exchanges, and return shipping responsibilities may vary depending on the reason for return, product condition, and applicable consumer protection laws.
SECTION 7 - WARRANTY
Certain products may include a limited warranty as described on the product page or in our Warranty Policy. Warranty coverage may vary by product and applies only to eligible defects under normal use.
Warranty coverage does not apply to damage caused by improper installation, misuse, modification, accidents, normal wear and tear, unauthorized repairs, incorrect voltage, or failure to follow product instructions.
SECTION 8 - INTELLECTUAL PROPERTY
All content on our website, including but not limited to text, images, graphics, logos, product names, videos, product descriptions, reviews, icons, design elements, and website layout, is owned by WarmoHome INC, its affiliates, suppliers, or licensors and is protected by applicable intellectual property laws.
You may use our website only for personal and non-commercial purposes. You may not reproduce, distribute, modify, display, publish, copy, sell, resell, or exploit any portion of our website or services without our prior written consent.
WarmoHome names, logos, product names, designs, and slogans are trademarks or brand assets of WarmoHome INC. You may not use them without our prior written permission.
SECTION 9 - THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics tools, marketing tools, and Shopify-related services.
We are not responsible for the content, accuracy, policies, or practices of third-party websites or services. If you access third-party websites or use third-party services, you do so at your own risk.
Please review third-party policies carefully before engaging in any transaction or sharing personal information.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
WarmoHome is powered by Shopify, which enables us to operate our online store and provide services to customers.
Any sales and purchases made through our store are made directly with WarmoHome INC. Shopify is not responsible for any aspect of sales between you and WarmoHome INC, including any injury, damage, loss, product issue, shipping issue, refund request, or dispute related to products purchased from our store.
SECTION 11 - PRIVACY POLICY
Personal information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy. Because our store is powered by Shopify, certain personal information may also be processed by Shopify and other service providers that help us operate our website, process payments, fulfill orders, prevent fraud, provide customer support, and improve our services.
SECTION 12 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise provide reviews, feedback, suggestions, photos, videos, comments, or other content, you grant WarmoHome INC a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, display, distribute, and promote such content for business, marketing, and operational purposes.
You represent that you own or have the necessary rights to any content you submit and that your content does not violate the rights of any third party.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, misleading, abusive, infringing, or otherwise inappropriate.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after an order has been submitted.
SECTION 14 - PROHIBITED USES
You may use our website and services only for lawful purposes. You agree not to use our website:
(a) for any unlawful, fraudulent, or malicious purpose;
(b) to violate any applicable laws, regulations, or rules;
(c) to infringe upon our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, threaten, or discriminate against any person;
(e) to submit false or misleading information;
(f) to upload or transmit viruses, malware, or harmful code;
(g) to collect or track personal information of others without authorization;
(h) to spam, phish, scrape, crawl, or use automated tools to access our website;
(i) to interfere with or bypass security features of our website;
(j) to engage in any activity that may harm WarmoHome INC, our customers, our partners, or our services.
We reserve the right to suspend, restrict, or terminate access to our website or services if we determine that these Terms have been violated.
SECTION 15 - TERMINATION
We may terminate or suspend your access to our website or services at any time, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that may harm our business, customers, partners, or services.
Any obligations and liabilities incurred before termination will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our website and services are provided on an “as is” and “as available” basis. We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.
Except as expressly stated by WarmoHome INC, we make no warranties or representations of any kind, either express or implied, regarding our website, services, or products, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, WarmoHome INC, its owners, directors, officers, employees, affiliates, partners, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of our website, services, or products.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, product misuse, installation issues, service interruptions, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless WarmoHome INC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, suppliers, licensors, and service providers from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising from:
(a) your breach of these Terms of Service;
(b) your violation of any law or the rights of a third party;
(c) your misuse of our website, services, or products;
(d) your submission of false, inaccurate, or misleading information.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with our policies posted on our website, constitute the entire agreement between you and WarmoHome INC regarding your use of our website and services.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate these Terms of Service or any rights or obligations under them without our prior written consent.
We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide products or services shall be governed by and construed in accordance with the laws of the United States and the State of Colorado, without regard to conflict of law principles.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
WarmoHome INC
Buena Vista, Colorado 81211, United States
Email: support@warmohome.com
Website: https://warmohome.com